Privacy Policy

Last updated: August 23, 2026

Who we are

EG Bakes is a home-based custom cookie business operated by Elizabeth G. in Houston, Texas. You can reach us at cookiesbyelizabethg@gmail.com.

Information we collect

We only collect information you choose to give us through our forms:

  • Contact details: your name, email address, and phone number.
  • Order details: quantities, flavors, packaging, pickup or event date and time, event location, and design notes.
  • Attachments: any invitations or inspiration images you upload.
  • How you found us: the referral source you select.

We do not collect payment card information on this website, and we do not knowingly collect information from children under 13.

How we use your information

  • To reply to your inquiry and prepare a quote.
  • To schedule and fulfill your order or class.
  • To send you an automated confirmation that your inquiry was received.

We do not sell or share your personal information for advertising purposes, and we do not use it for targeted advertising or profiling.

Marketing messages

We only send transactional messages about your own order. If we ever add a marketing email list, it will be opt-in and every message will include an unsubscribe link. We will not send you marketing text messages unless you separately give written consent, and you can stop them at any time by replying STOP.

Service providers

When you use this site, information may be processed by:

  • Netlify — website hosting and server logs (including IP addresses).
  • Web3Forms — delivers your form submission to our email inbox.
  • Google — Google Calendar supplies our unavailable dates, and Google Fonts serves the site typefaces.
  • Elfsight — displays our Instagram gallery on the home page.
  • Shopify / Shop — handles class ticket and pre-sale purchases on its own platform, under its own privacy policy.

These providers process data on our behalf; we do not sell your information to anyone.

Cookies and similar technologies

This website does not set its own advertising or analytics cookies. The embedded Instagram gallery is loaded from a third party and may set its own cookies or local storage. You can block or delete cookies in your browser settings; the ordering forms will still work.

Your rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to appeal a denial of such a request. Texas residents have these rights under the Texas Data Privacy and Security Act. To exercise them, email cookiesbyelizabethg@gmail.com and we will respond within 45 days. We may need to verify your identity before acting on your request.

Security

This site is served over HTTPS and form submissions are transmitted encrypted. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We will post any changes on this page and update the “last updated” date above.